The Family Pet's Return Policy
Unopened over the counter medications and supplements can be returned within 30 days.
There are NO returns on prescription medications per federal law. If you wish to donate any leftover or unused medications, we accept donations on behalf of The Doney Clinic which provides supplies for low income and homeless pets and The Seattle Animal Shelter.
There are NO refunds on services or procedures performed by our doctors or staff in the clinic. However, if you are not satisfied please bring this to the attention of one of our staff before checking out.