Christa runs the office at The Family Pet. An appointment, a prescription, a question that needs an answer: she’s usually the one who takes care of it.
She also handles travel paperwork, which is the part of the job that runs on deadlines. Health certificates — domestic, and international especially — are a chain of things that have to happen in the right order: a microchip before the rabies vaccination, a titer drawn a set number of days after it, a USDA endorsement that has to clear before you fly.
Christa checks the destination’s current requirements, works backward from your travel date, and keeps the schedule on track. Give her a country and a date and she’ll tell you what needs to start now.